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Junior Client Success Manager (m/f/d), 80–100%

As a Junior Client Success Manager, you are essentially a real estate consultant at Bestag. Unlike a classic sales role, however, your focus is on advising and supporting clients we have already acquired.

Your role

You will take over clients once they have signed on and guide them through our entire consulting process – from analyzing their initial situation, valuing the property, and comparing agents, to selecting the right broker and beyond.

At the same time, you will hold conversations with interested property owners and gradually develop your skills in consulting and new client acquisition.

Your responsibilities

  • You will support and advise clients who have already signed on throughout their property sale.
  • You will analyze the property, the personal situation, and the goals of the owners.
  • You will prepare property valuations and discuss the results with clients in an easy-to-understand way.
  • You will identify and compare suitable local real estate agents and coordinate the selection process.
  • You will conduct structured agent comparisons together with the clients and support them in their decision-making.
  • You will ensure that clients always know where they stand in the process and what the next steps are.
  • You will hold conversations with potential new clients and, as you gain experience, take on the closing of mandates yourself.
  • You will work closely with our internal support team and experienced consultants, contributing ideas to improve our processes.

Your profile

  • You enjoy direct client contact and are able to build trust quickly.
  • You communicate professionally, warmly, and persuasively – over the phone, via video, and in person.
  • You think analytically and can explain complex information in an understandable way.
  • You work independently and in a structured manner, and you enjoy taking responsibility for your clients.
  • You have a strong service-oriented mindset combined with a solid commercial understanding.
  • Initial experience in consulting, sales, customer success, banking, insurance, or real estate is an advantage, but not a requirement.
  • You are tech-savvy and quick to learn new systems and processes.
  • You have excellent command of German; French or English are a plus.
  • Experience in real estate is welcome, but we value the ability to learn, customer orientation, and an entrepreneurial mindset more.

What you can expect from us

You will have the opportunity to develop step-by-step into an independent real estate consultant. You won't need to acquire all your own clients from day one: a key part of your role will be to provide professional advice to existing mandates and guide them successfully through our process.

You will work in a fast-growing company with short decision-making paths, a high level of personal responsibility, and direct client contact. At the same time, you will gain deep insights into the Swiss real estate market and learn how to professionally support property sales from the owner's perspective.

Interested? Send your CV to info@bestag.ch; no cover letter required.

Buchcover von Patrice F. Choffat: Dürfen es 100’000 Franken mehr sein? Ein Guide zum Immobilienverkauf.

Could you use an extra 100,000 francs?

In this expert guide from Bestag, you will learn about the common mistakes property owners make when selling—and how you can avoid them.